Intercom upholds the highest standards for safety and security, including enterprise-grade testing and controls, internationally recognized compliance accreditations, and advanced protections for Fin AI Agent against LLM threats.
An overview of the security measures and testing protocols implemented for Intercom’s Fin AI features (including Fin AI Chatbot, Fin AI Copilot), which leverage large language models (LLMs).
A guide for legal and security teams on Intercom AI Products, detailing features, terms, third-party LLM providers, data handling, security measures, and compliance